Introduction
ProSoftSolutions ("we," "our," or "us") operates RenoHouse. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our renovation tracking application and website.
Please read this Privacy Policy carefully. By using RenoHouse, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Project Data: Information about your renovation projects, including budgets, timelines, photos, and notes
- Usage Data: Information about how you interact with our application
- Device Information: Device type, operating system, and browser type
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
Data Storage and Security
We use industry-standard security measures to protect your personal information. Your data is stored securely using Amazon Web Services (AWS) infrastructure with encryption at rest and in transit.
We implement appropriate technical and organizational measures to maintain the security of your personal information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of data at rest
- Regular security assessments and updates
- Access controls and authentication measures
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- With service providers who assist in our operations (subject to confidentiality agreements)
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@prosoftsolutions.cloud